Aimed at Intermediaries and Investment Professionals only. However, if you are an existing policyholder please contact 0845 271 0900 for more information. Alternatively to find an IFA in your area please contact IFA Promotions on 0800 085 3250 or visit www.unbiased.co.uk.
"Flexible protection products as varied as your clients"
Scottish Provident
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Treating Customers Fairly

Helping you give your clients more

The TCF concept is relevant at all stages of the customer experience and applies equally to product providers and Intermediaries.

Our TCF proposition is:

'To meet or exceed the standards of behaviour a properly informed and prudent customer is reasonably entitled to expect of an organisation committed to dealing with them honestly, openly, competently and with integrity; which has an informed understanding of their needs and is committed to helping them get the most out of their relationship with us.'

To help you find out more about TCF and what it really means, we have put together a handy reference guide and poster. To order a copy, please complete our online order form.

Intermediaries

Contact Us

Intermediary Support Centre

For Self Assurance
0845 271 0900

For Pegasus
0845 600 0435


Salesline

0845 300 0005
(Option 2)


Underwriting Helpline

0845 602 0123

Scottish Provident is the brand name for Scottish Mutual Assurance Limited's protection and healthcare products. Scottish Mutual Assurance Limited is authorised and regulated by the Financial Services Authority and is entered on the FSA register (www.fsa.gov.uk/register) under reference 110457. Scottish Mutual Assurance Limited, 301 St Vincent Street, Glasgow, United Kingdom, G2 5HN. Registration number SC133846. VAT Registration number GB 369 446 510. The information on the website is subject to the UK regulatory regime and is intended for consumers within the UK. Calls may be monitored and recorded.