Aimed at Intermediaries and Investment Professionals only. However, if you are an existing policyholder please contact 0845 271 0900 for more information. Alternatively to find an IFA in your area please visit www.unbiased.co.uk.

How to Make a Claim

Our simple, easy-to-use claims process - call 0845 271 0007

How to Make a Claim

At Scottish Provident we want to keep it as simple as we can when you make a claim. We know that lots of paperwork and form-filling is usually the last thing on your mind - especially if you're not in particularly good health. We want to help and support you. That's why we try to make our claims process as easy as possible - by breaking it down into simple steps:



  • Reading your plan documents
  • Filling in your claim forms
  • Gathering the relevant information
  • Considering your claim
  • Keeping you up to date

To find out more, you can download the relevant claims guide depending on what you are claiming for.

We appreciate this can be a difficult time for you and others around you. To help and support you our dedicated Customer Care Team aims to provide you with excellent, friendly service. The team is available on 0845 271 0007, Monday to Friday, 8.30am - 6pm. We're there to support you at all stages of the claims process with any enquiry, question or concern you may have.

If you already have a protection plan with us, please check what type of plan you have and call one of the numbers below:

Self Assurance -
0845 271 0900

Pegasus -
0845 600 0435


Scottish Provident plans are available exclusively through Financial Advisers. If you don't already have an adviser you may want to use the services of IFA Promotions (IFAP). Visit www.unbiased.co.uk to find an adviser in your area.

Scottish Provident is a division of the Royal London Group which includes The Royal London Mutual Insurance Society Ltd, which is authorised and regulated by the Financial Services Authority.